Help Center

Support

We're here to help. Most questions are answered below — for anything else, reach out and we'll get back within 1–2 business days.

Email support

support@ansyrs.app

General questions, account help, and feedback.

Privacy & data

privacy@ansyrs.app

Data access, deletion, and privacy requests.

Frequently asked questions

What is Ansyrs?

Ansyrs is a food intelligence app for iPhone that gives you ingredient-level clarity for restaurant and fast food meals, including allergens, macros, and dietary fit.

When will Ansyrs be available?

We're rolling out access in waves. Join the early access list on the home page and we'll email your invite as soon as a spot opens.

Which devices are supported?

Ansyrs is built for iPhone running a recent version of iOS. Android and iPad versions are not currently available.

How accurate is the ingredient and allergen data?

We source data from restaurant menus and manufacturer disclosures and continuously refine it. Always confirm allergen information directly with the restaurant or manufacturer before eating — Ansyrs is informational and is not medical advice.

How do I report incorrect information?

Email support@ansyrs.app with the restaurant, item name, and what looks wrong. We triage corrections quickly.

How do I delete my account or data?

You can delete your account from within the app, or email privacy@ansyrs.app and we'll remove your personal information from active systems. See our Privacy Policy for details.

Report a bug or request a feature

Found something broken or have an idea that would make Ansyrs better? Email support@ansyrs.app. Helpful details: device + iOS version, the screen you were on, and a screenshot if you have one.

Response times

We respond to most messages within 1–2 business days (Monday– Friday). Privacy and data requests are handled within the timeframes required by applicable law.

Last updated: June 3, 2026